Customer Support

Foundry
  • Pro/Engineer and AutoCad 2-D and 3-D CAD systems.
  • NOVASolid and NOVAFlow pouring and solidification modeling software.
  • Files can be received through e-mail, FTP, CD.
  • 3-D modeling software to model solidification prior to first article production.
  • Engineering assistance available for improved castability and cost reduction.
  • Scheduling assistance for production systems including Kanban, Junjo and JIT. Can also manage LUFKIN and Customer's inventory to support MPS requirements.
  • Standard startup includes solidification modeling, prototyping first article, limited run monitoring, release for production. Each step includes sign off from Technical Services, QA and Customer QA.
  • EDI ordering system under development with new BaaN ERP server based computer system.